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Workshop for Melbourne's North West

Posted 7 September 2012 by Sean Fishlock (Crisisworks)

Earlier this week, myself and Datalink director Peter Kakris facilitated a training workshop for approximately 80 emergency practitioners from at least 8 different organisations from across Melbourne's north western fringe at Nillumbik Shire offices at Eltham in Melbourne's north.  There were several workshop sessions over two days.

During the condensed Getting Started sessions we introduced the participants to the basics of Crisisworks, working up to a full roleplay exercise, creating a mini-MECC to coordinate resource requests in a fictional bushfire scenario with participants pretending to be part of the agencies Council, CFA, VicPol and  DHS. Participants used a variety of devices, including laptops and iPads to interact with the system, SMS and email notifications were tested, and a projector provided a common operating picture.

Sessions for administrators and municipal recovery managers were also conducted to train users in the function to fulfil these roles.

Based on feedback gathered from 54 of the participants, satisfaction of the facilitators was 83%, average satisfaction rating for the workshop 82%, while the average rating for confidence that those attending would be able to perform their role in a fully electronic emergency coordination centre following the workshop was 83%.

Peter Kakris (front) talks electronic emergency management with the group